Fish Aides Support
Last updated October 15, 2026
Need help? Email fishaidesapp@gmail.com and we'll get back to you, usually within a day.
Common questions
How do I join?
You need an invite code from your Co-Chairs or Directors. Open the app, enter the code and make your card.
You need an invite code from your Co-Chairs or Directors. Open the app, enter the code and make your card.
I got a new phone. How do I get back in?
On your old phone, go to Me › Sign in on a new phone for a one-time code and type it on the new phone's welcome screen. Lost your old phone? A Co-Chair or Director can make you a code in Leadership tools.
On your old phone, go to Me › Sign in on a new phone for a one-time code and type it on the new phone's welcome screen. Lost your old phone? A Co-Chair or Director can make you a code in Leadership tools.
Why don't I have a buddy this week?
New lunch buddies drop every Sunday morning (the Directors set the time, and the app shows it). If you joined after Sunday, your first buddy comes the next Sunday. Some weeks are skipped for breaks.
New lunch buddies drop every Sunday morning (the Directors set the time, and the app shows it). If you joined after Sunday, your first buddy comes the next Sunday. Some weeks are skipped for breaks.
How do suggested times work?
If you connect your calendar or set your usual week, the app finds times you and your buddy are both free, with a buffer around classes. Only busy start and end times are used.
If you connect your calendar or set your usual week, the app finds times you and your buddy are both free, with a buffer around classes. Only busy start and end times are used.
How do I report something or someone?
Use Report in the "…" menu, or press and hold a comment or message. See the Community Guidelines.
Use Report in the "…" menu, or press and hold a comment or message. See the Community Guidelines.
How do I delete my account?
Me › Delete account. It removes your profile, photos, posts, comments and messages. See the Privacy Policy.
Me › Delete account. It removes your profile, photos, posts, comments and messages. See the Privacy Policy.